Wondermaya.com on receipt of your confirmed order arranges for the shipment of ordered goods of customers. Wondermaya.com makes its best efforts to arrange for the ordered goods from various destination for the up most satisfaction of the customers requirement and in case of any delay in executing the order of the customer shall always beyond the control of the Wondermaya.com due to the various factors involved in the import of goods specially for the customer and all such delay if any is only a procedural aspects involved in the shipment of goods.
All orders go through under brand code and product verification process which might delay some order execution if there is any discrepancy in the order.
For smooth processing and execution of your order please provide us with a valid billing address.
All packages are shipped through Indian Post or courier as applicable and require signature of the concerned party at time of delivery.
If the package is returned for the reason of no one was there to sign for it, to ship such packages back to customer will beat an additional a shipping free charges.
If you are getting the package shipped to an apartment building, please mention the details of address to your building supervisor, reception personal or neighbour for proper delivery of parcel for and on behalf of you as your representative. If someone authorised by you signs for the package at the address provided by the customer, it will be termed as prompt and correct delivery and collection of delivered items from the authorised person’s possession shall be of the responsibility of customer. We do suggest your work address as shipping address if no one is going to be available to sign for the package at your home.
Once the package has been shipped to customers, it cannot be rerouted to another address. For any such change of address it would need to come back to the warehouse for the purpose of shipment to a new destination after address verification. The customer will be charged extra for the shipping to the new address.
We do not provide any pick up service from our warehouse, all products are shipped to the customer’s address only.
We have made every efforts to display as accurately as possible the colours, design and quality of our products that appear at the Site. However, as the actual colours and design you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour or design will be accurate. We have attempted to supply the quality product as accurate as possible and any slight change of design, colour or model no. etc. shall not affect the performance, efficiency or accuracy of of the products quality in any manner.